Welcome to our customer support center.

Choose one of the following options to find a quick resolution to your problem. If you do not find the answer you are looking for please submit a support ticket and our technical support staff will be more than happy to assist you.

Watch our free movies to learn how to setup and manage your own website. Learn how to transfer domains, configure email, upload files, use Adobe Photoshop and Dreamweaver and more! Basic videos are available to non-customers but members can access advanced tutorials in the private area. view movies

Click the link to view the most common questions that we are asked by customers. Are you new to web design and hosting? Do you understand about how websites work , what you will need and why you need it? Read this section and you will have better understanding of what choices you must make before making your web hosting purchase. review questions

We put you in control of your own website! The cPanel, or “Control Panel” is the back end of your internet site. From the cPanel, you can setup email, check statistics, backup databases and perform other important maintenance tasks. Download this comprehensive Reference Guide so that you will be able to understand what everything is and how it works. Adobe Acrobat Reader required. download / view

Membership has its privileges! When you become our customer you will be able to access to our restricted Private Members area that contains important free software, scripts, training and technical documentation you need to help you successfully setup and maintain your website and ecommerce business. enter password

If you don’t find the answer you need in our FAQ or other online documentation, you can submit your question via our trouble ticket system. One of our technicians will respond to your inquiry and work one-on-one with you to resolve your problem. help desk account